My dogs had to go straight to the vet.One was nervous and cold and had a toe nail missing that was bleeding and also had bad diarrhoea that he could not help but go toilet in the car and was not himself. The other aged 12 was soaking wet and freezing cold. The kennels when I arrived to pick them up were not heated as stated and there was no bedding what so ever just wet pee soaked cold hard concrete and my dogs were plainly uncomfortable and I noticed other dogs cowering and shivering too. The dogs were completely unattended . We waited 35 minutes before a lady left the house across the way and walked over to a side door after a few minutes she appeared at the door that customers use. We could not hear what she was saying at first inside as a television had been left on Full blast. No way as far as we could see that the dogs could be seen or heard from where she had been apparently as she stated looking at black Friday deals instead of making sure the dogs were O K. The dogs were not O K. Big puddle of pee at one end of the kennel block and the inside was not kept as stated on the website. After making a complaint and asking what had happened he tried to say my dog who is so loving was vicious. We asked him what happened and he said look I was trying to put his lead on and .... he paused and changed direction. We asked him if any contact had been made with our dog either accidental or on purpose. And we still do not know but I suspect that my dog was. He said he would never a hurt a dog but my dogs went and came out scared and cowering something they had never ever done and they had been the vet and had a clean bill of health just 4 days before they were boarded at the kennels. And if you start to ask someone if something has happened to your dog and they start off saying well your dog was vicious then I can only conclude that something did. But a soft loving Lab who is not viscous in any way what so ever may defend it self if mistreated No doubt. So while my first impressions were good my last were of nightmares for me and my dogs.
kenel wasnot good it dirty an unplesent stay only two nites dog sick i take car to vet to explain what happen donot use fondley set i will not thank a you
gawd blimey picked dachshund just owa hr ago an appalled nee way using ere again made me hoy with urine dunch like. giz a deek ion kennels lotza clatter made me deef. chosoe summick mair suitable.
My fiance just leave a review and I feel inclined. I want give minus star to this so call kennel. First impression bad because they make rude comment over my accent. I am half Italian and he did not like. But still our cat and dog left here. Biggest mistake I regret. When return we find left unattended and very bad scents smell. Also kennel too loud. I tell owner on arrival he ask me what I expect. I tell what I expect. Dog and cat to be looked after not neglect. Do not support a place which hurt animal.
Always happy to leave my pups here knowing that they will be well looked after and taken out for runs on the farm fields.
Fondley Sett Boarding Kennels and Cattery is a UK Veterinary Care based in Stanley, North East England. Fondley Sett Boarding Kennels and Cattery is located at Fondlyset Lane Dipton, Stanley, Dipton, Stanley DH9 9AU, UK.
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